IAD3 and Plesk15 Timeouts

IAD3 and Plesk15 Timeouts

Minor Resolved Started Jan 19, 2021 20:11 UTC · resolved Jan 23, 2021 13:17 UTC (3 days)

1. Resolved · Jan 23, 2021 13:17 UTC

   Resolved

2. Monitoring · Jan 19, 2021 23:52 UTC

   We have identified the issue with Plesk15 server. There was a database corruption which was causing issues with many sites as well as the smtp15 mail subsystem.
   We were able to restore the mail services, but the remaining repairs took several hours.
   We will continue to monitor the server, but it appears all services have returned to normal.

3. Investigating · Jan 19, 2021 20:11 UTC

   Hello,
   We are currently investigating connectivity issues with Ples15 and some other servers in IAD3.