8Dweb December Holiday Schedule

8Dweb December Holiday Schedule

Minor Resolved Started Dec 13, 2018 16:16 UTC · resolved Jan 3, 2019 13:31 UTC (20 days)

1. Resolved · Jan 3, 2019 13:31 UTC

   :)

2. Monitoring · Dec 18, 2018 22:13 UTC

   Please remember that all 8Dweb public-facing systems are now on update/upgrade lock through January 1. Only emergency patches will be applied during the Christmas/New Year holiday season.

3. Monitoring · Dec 13, 2018 16:16 UTC

   :)

4. Monitoring · Dec 13, 2018 16:16 UTC

   8Dweb closes our offices from December 24 through January 1 each year. All matters must be submitted by ticket at our portal at https://portal.8dweb.com. All purchases for services must be made through our customer portal during that time. All billing matters must be submitted in writing.

   Each issue will be handled in our normal timely manner. There may be some delay on December 24-25 and December 31-Jan 1. Emergency matters will be handled according to normal procedures.

   Some ask why do you do this?
   #1 - We freeze all updates and upgrades from December 20 through January 2 on all systems each year for purposes of review, assessment, and to give our staff some needed time to handle other matters.
   #2 - We believe every human needs time to interact and relax during the Holiday Season.